Our team of system provider’s take away this pain ensuring the initial installation and setup is carried out professionally and is bespoke to your business operation.

Full testing is carried out on premise ensuring core networking and system infrastructure is configured specifically to your requirements.

A new POS system can be stressful for staff members that’s why our training takes place in your premises where staff members are more relaxed in an environment they are familiar with.

Ongoing support is part of the whole package offered by Samtouch System Provider’s. Whether you are looking for advice over the telephone, remote access to your system or a site visit from our local System Providers you can rest assured that on-going support is only a telephone call away.

Our solution is so easy to use, that staff members can be fully trained in less than 20 minutes.

Although the solution is one of the most feature rich POS solutions in the industry, providing a wealth of management reports, its designed to reduce shrinkage and speed up operation.

Our system delivers fast clerk lay-away or tab operation across multiple terminals as well as easy to use table management, split billing and fast tendering.

With lead thru operation prompting cooking instruction, up selling or cross selling features you can rest assured that the operation is kept simple for the operator but provides every opportunity to increase average transaction value.

Ongoing system maintenance, including product changes, menu changes or screen changes can be completed either on the POS terminal or via our cloud based solution Samtouch Office.

The Samtouch Office approach allows you to carry out changes without tying up the POS solution and can even be changed in advance and updated at a specific time selected by you.

Monitoring stock shortage or identifying staff error notification is only a small part of the cloud based back office solution.

With a wealth of management reports available at the touch of a button, Samtouch Office offers an easy to use back office solution cutting down mundane tasks.

The growth in mobile technologies means that you can access your data anytime, any-place anywhere allowing you to run your business wherever an internet connection is available.

With Samtouch Office, business intelligence is at your fingertips with up to the minute sales performance indicators & stock inventory notifications right upfront on your dashboard.

Samtouch Office reporting suite provides owners, managers and head office with real-time business information allowing management the ability to centrally analyse sales performance on individual outlets, a group of outlets or the entire estate.

From day one your system will be backed up by our local independent & professional resellers who have an in-depth knowledge of the solutions that we supply. 

In any event our in-house second level support team are available to assist reseller’s either by direct telephone or remote support.